Enterprise AI search, workflow automation, email triggers, and deadline tracking in one platform
Four tightly integrated products. One unified context engine. Linkence turns your scattered tools into a single, intelligent surface — conversational, actionable, reactive, and dependable.
Built to work the way enterprise teams actually work.
Each product also has a dedicated page for search and sharing. AI Chat · Actions · Triggers · Deadlines
Connected sources
Docs · Email · Tickets · Chat · Code
Context engine
Hybrid retrieval · RBAC · Rerank
Products
Which Linkence product should your team use?
Use AI Chat when your team needs answers across documents, email, chat, tickets, calendars, and repositories.
Use Actions when your team wants to turn a request into controlled execution, such as drafting a Gmail reply, creating a Jira task, or posting an approved Slack update.
Use Triggers when your team wants inbound Gmail or Outlook messages classified, drafted, escalated, or followed up automatically.
Use Deadlines when your team wants to track customer promises, renewal dates, approval follow-ups, and internal commitments that usually disappear inside email or chat.
Choose the right Linkence product
Map team needs to the right surface: enterprise AI search, AI workflow automation, email automation, and commitment tracking—with permission-aware RAG and human approval where it matters.
| Need | Linkence product | Example |
|---|---|---|
| Search company knowledge | AI Chat | “What did we decide about the refund policy?” |
| Execute approved work | Actions | Draft reply, create Jira task, post Slack update |
| Automate inbound email | Triggers | Classify new Gmail/Outlook messages and draft replies |
| Track commitments | Deadlines | Remind owners before customer follow-ups slip |
Common product use cases
Buyer language we support: enterprise AI search platform, AI workflow automation platform, company knowledge AI assistant, enterprise AI copilot, AI chat with citations, human approval workflow automation, AI email automation, AI deadline reminders, and permission-aware RAG.
Ask anything. Get answers grounded in your own knowledge.
A conversational workspace that searches your connected documents, email, tickets, calendars, code, and chat — then streams back answers with citations, powered by a hybrid retrieval pipeline that understands both meaning and keywords.
- Hybrid retrieval — dense + sparse search with RRF fusion and a cross-encoder reranker on top.
- Permission-aware results — org, team, access level, and user filters enforced at the vector layer.
- Quick, General, and Deep modes — trade off latency for retrieval breadth and rerank depth.
- Scoped answers — filter responses to specific connectors, folders, or file types right from chat.
What did Legal decide about the new enterprise refund policy?
The latest policy (effective this quarter) extends refund eligibility to 90 days for enterprise-tier accounts and requires a signed amendment for any exception.
Sources
Go beyond answers. Execute across your connected stack.
Turn a chat request into real work. Action mode invokes connector tools — Jira tickets, Slack posts, Gmail drafts, calendar events, Drive documents — with approval gates for sensitive steps, and an Actions Panel that lets you browse every available Skill.
- Connector Skills — Jira, GitHub, Slack, Gmail, Outlook, Google Drive, SharePoint, Confluence, and more.
- In-chat approval gates — sensitive tool calls pause for a human decision before executing.
- Multi-step orchestration — the action router chains tools across connectors to complete real workflows.
- Actions Panel — browse Skills, prefill parameters, build workflows, and review run history in a side drawer.
Approval required
Follow up on the expired AcmeCorp renewal and loop the account owner.
Draft Gmail reply · Create Jira follow-up · Post to #renewals in Slack
All three tool calls executed after approval. Surfaced in the Actions Panel history.
Event-driven email intelligence, grounded in your knowledge.
Native listeners on Gmail and Outlook detect new messages, classify intent, and draft policy-aware replies backed by your knowledge base — escalating sensitive or uncertain threads to a human. An Outreach mode turns the same engine toward AI-assisted lead discovery and personalized bulk sending.
- Native mail listeners — Gmail watch + Microsoft Graph subscriptions keep auto-reply real-time.
- Knowledge-grounded replies — drafts pull from your KB, uploaded policies, and prior thread context.
- Human-in-the-loop escalation — uncertain, sensitive, or out-of-policy threads are flagged for review.
- Outreach campaigns — lead discovery plus personalized bulk send through your connected Gmail account.
A new inbound thread arrives on a connected Gmail or Outlook mailbox
The thread matches your policy, tone, and knowledge-base guidance
Draft a grounded reply, label the thread, and escalate anything outside policy to a human
Listening · 37 replies drafted this week
Shared work items with automatic reminder cadence.
Create, assign, and track deadlines from the Action Centre or directly from chat using the /deadlines command. Owners get reminders the day before, the day of, and the day after a slip, plus an admin daily digest of what is due today — all routed through email and in-app notifications.
- Assignable work items — title, due date, priority, status, tags, and multiple owners per deadline.
- Automatic reminder beats — email + in-app notifications at T-1 day, due-day, and T+1 day for slipped items.
- Admin daily digest — an 8 AM summary of every deadline due today across your organization.
- Role-aware visibility — members see deadlines they own or created; admins see the full org view.
Contract signature — AcmeCorp renewal
Quarterly access policy review
Renewal risk summary for leadership
Explore each product in depth
Indexable pages with the same capabilities you see below, written for teams who search by product name.
One knowledge base. One permission model. Four execution surfaces.
Four products. One intelligence layer.
AI Chat, Actions, Triggers, and Deadlines share the same connected sources, the same RBAC boundaries, and the same Action Centre — so a question in chat can become a scheduled deadline, a drafted reply, or an executed tool call without leaving the context.
Machine speed. Enterprise standards.