Question 1

How does Linkence protect sensitive enterprise data?

Accepted Answer

Security is built into every layer. Linkence uses end-to-end encryption at rest and in transit. Role-based access controls ensure users only see documents they are authorized to access. Enterprise customers can deploy in their own VPC or on-premise infrastructure.

Question 2

What AI models can we use with Linkence?

Accepted Answer

Linkence supports 15+ LLM providers including OpenAI, Anthropic Claude, Google Gemini, Mistral, Cohere, and more. You can also connect to Azure OpenAI, AWS Bedrock, or self-hosted solutions like Ollama. Bring your own API keys and switch models anytime with no vendor lock-in.

Question 3

Which tools does Linkence integrate with?

Accepted Answer

Linkence integrates with 50+ popular tools including Gmail, Slack, Notion, Jira, Confluence, Google Drive, Salesforce, HubSpot, Zendesk, GitHub, and more. Custom API connectors are also supported for internal systems.

Question 4

How long does Linkence implementation take?

Accepted Answer

Most teams are up and running in under a week. Initial connector setup takes minutes, access control configuration can be done in hours, and rollout to teams happens in days. Enterprise deployments with custom requirements typically take 2-4 weeks.

Question 5

What authentication methods does Linkence support?

Accepted Answer

Linkence supports enterprise-grade authentication methods including email/password, passwordless OTP, Google OAuth, Microsoft OAuth, Azure Active Directory, and generic OAuth/OIDC for providers like Okta and Auth0. Just-in-time provisioning auto-creates accounts on first login.

Question 6

Can Linkence be deployed on-premise or in a VPC?

Accepted Answer

Yes. Enterprise customers can choose VPC deployment in their cloud account or fully on-premise installation. Linkence supports AWS, GCP, and Azure with flexible deployment models to meet security and compliance requirements.

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