How does Linkence protect sensitive enterprise data?

Security is built into every layer. Linkence uses end-to-end encryption at rest and in transit. Role-based access controls ensure users only see documents they are authorized to access. Enterprise customers can deploy in their own VPC or on-premise infrastructure.

What AI models can we use with Linkence?

Linkence supports 15+ LLM providers including OpenAI, Anthropic Claude, Google Gemini, Mistral, Cohere, and more. You can also connect to Azure OpenAI, AWS Bedrock, or self-hosted solutions like Ollama. Bring your own API keys and switch models anytime with no vendor lock-in.

Which tools does Linkence integrate with?

Linkence integrates with 50+ popular tools including Gmail, Slack, Notion, Jira, Confluence, Google Drive, Salesforce, HubSpot, Zendesk, GitHub, and more. Custom API connectors are also supported for internal systems.

How long does Linkence implementation take?

Most teams are up and running in under a week. Initial connector setup takes minutes, access control configuration can be done in hours, and rollout to teams happens in days. Enterprise deployments with custom requirements typically take 2-4 weeks.

What authentication methods does Linkence support?

Linkence supports enterprise-grade authentication methods including email/password, passwordless OTP, Google OAuth, Microsoft OAuth, Azure Active Directory, and generic OAuth/OIDC for providers like Okta and Auth0. Just-in-time provisioning auto-creates accounts on first login.

Can Linkence be deployed on-premise or in a VPC?

Yes. Enterprise customers can choose VPC deployment in their cloud account or fully on-premise installation. Linkence supports AWS, GCP, and Azure with flexible deployment models to meet security and compliance requirements.

Teams DMs are out of scope by default; Slack indexing follows admin-configured channels.

Use case

Slack and Microsoft Teams AI search for decisions, incidents, and team knowledge

Recover what the team decided in channel firestorms by searching Slack and Teams next to tickets, mail, and docs.

Incident channel summary AI without unsafe capture

LINKENCE indexes admin-approved Slack and Teams channels—not broad tenant surveillance—so incident channel summary AI stays aligned with enterprise expectations.

Example questions users can ask

“Summarize the Sev-1 timeline from Slack and Jira.”
“What workaround did support post in Teams last night?”
“Which leadership approvals happened in channel last week?”

Best for

Customer support teams, operations teams, sales teams, HR teams, engineering teams, founders, and department heads who need to search, summarize, draft, or act on company knowledge without opening every tool manually.

Who uses this

Incident commanders, support leaders, and engineering managers reviewing decisions buried in channels.

Common workflows

Incident reconstruction

Combine chat, tickets, and wiki context.

Customer escalation briefs

Cite the threads that matter.

Launch readiness

Aggregate channel decisions into a concise memo.

Frequently asked questions

Are DMs indexed?: Teams DMs are out of scope by default; Slack indexing follows admin-configured channels.

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