How does Linkence protect sensitive enterprise data?

Security is built into every layer. Linkence uses end-to-end encryption at rest and in transit. Role-based access controls ensure users only see documents they are authorized to access. Enterprise customers can deploy in their own VPC or on-premise infrastructure.

What AI models can we use with Linkence?

Linkence supports 15+ LLM providers including OpenAI, Anthropic Claude, Google Gemini, Mistral, Cohere, and more. You can also connect to Azure OpenAI, AWS Bedrock, or self-hosted solutions like Ollama. Bring your own API keys and switch models anytime with no vendor lock-in.

Which tools does Linkence integrate with?

50+ popular tools including Gmail, Slack, Notion, Jira, Confluence, Google Drive, Salesforce, HubSpot, Zendesk, GitHub, and more. Custom API connectors are also supported for internal systems.

How long does Linkence implementation take?

Most teams are up and running in under a week. Initial connector setup takes minutes, access control configuration can be done in hours, and rollout to teams happens in days. Enterprise deployments with custom requirements typically take 2-4 weeks.

What authentication methods does Linkence support?

Linkence supports enterprise-grade authentication methods including email/password, passwordless OTP, Google OAuth, Microsoft OAuth, Azure Active Directory, and generic OAuth/OIDC for providers like Okta and Auth0. Just-in-time provisioning auto-creates accounts on first login.

Can Linkence be deployed on-premise or in a VPC?

Yes. Enterprise customers can choose VPC deployment in their cloud account or fully on-premise installation. Linkence supports AWS, GCP, and Azure with flexible deployment models to meet security and compliance requirements.

Is this a traditional enterprise search appliance?

No. Linkence is an AI-native retrieval layer with semantic plus lexical signals, reranking, and citations, designed for natural questions, not only keyword portals.

Can access be restricted by team?

Yes. Workspace permissions and connector scope limit which sources each user can retrieve.

Linkence for Enterprise Search

What this solves

Policy and SOP search buried in SharePoint or Drive
Customer history split across Gmail, Zendesk, and Slack
Engineering context scattered across Jira, GitHub, and Confluence
Compliance evidence requests that need traceable sources

How Linkence helps

Search: hybrid retrieval across indexed connectors with filters. Summarise: compress multi-source threads for handoffs. Draft: prepare replies or notes from cited context. Act: optional Actions with approvals. Track: Deadlines for commitments. Approve: human gates before writes.

Not just a chatbot over documents

Linkence is built for AI search across the SaaS apps your teams already pay for, not just a single uploaded folder.

Example questions users can ask

“What did legal decide about refunds this quarter?”
“Show everything we told this customer across Gmail, Slack, and Jira.”
“Which Confluence pages mention data residency commitments?”
“Summarise open escalations that cite this feature flag.”

Best for

Customer support, operations, sales, marketing, HR, engineering, founders, and department heads who want a single place to search, summarise, draft, or act on company knowledge, without opening every tool by hand.

Who uses this

IT, operations, revenue, and compliance stakeholders who need enterprise AI search across Gmail, Drive, Slack, Jira, and Confluence, not another disconnected portal.

Common workflows

Ask across Gmail, Drive, Slack, Jira, Confluence

Scope chat to the connectors relevant to the question and verify with citations.

Compliance evidence search

Produce cited excerpts from policies and tickets for audits.

Customer history search

Rebuild account narratives from mail, chat, and CRM context.

Frequently asked questions

Is this a traditional enterprise search appliance?: No. Linkence is an AI-native retrieval layer with semantic plus lexical signals, reranking, and citations, designed for natural questions, not only keyword portals.
Can access be restricted by team?: Yes. Workspace permissions and connector scope limit which sources each user can retrieve.

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