Enterprise AI workspace

    Ask once.
    Linkence does the work.

    The enterprise AI that searches your tools, drafts the output, and acts only after your approval.

    Book a demoExplore products

    Gmail
    Outlook
    Slack
    Microsoft Teams
    Notion
    Google Drive
    OneDrive
    SharePoint
    Jira
    Bitbucket
    Confluence
    Google Calendar
    GitHub
    Why teams struggle

    One question. Multiple tools. Zero clarity.

    A support rep asks for the latest refund policy. The answer exists, split across a Drive doc, an email thread, a Jira ticket, a Notion page, a GitHub merge, and a Slack message. Each one is partially right. None is the full picture.

    • Every app holds a fragment, never the whole answer
    • Teams repeat the same search across six tools daily
    • Outdated info gets used because the latest version is buried
    This is what work looks like before Linkence
    Fragmented context

    What's the current refund policy for enterprise accounts?

    Current signal: Gmail

    Re: Updated refund terms see new PDF from Legal.

    Active source Gmail. Re: Updated refund terms see new PDF from Legal.
    Our products

    One AI brain. Two products. Pick what your team needs.

    Workspace AI

    Chat over Gmail, Slack, Drive, Jira, Confluence, calendars, and more. Get cited answers, create reports, generate Excel workbooks, and run approved actions across your tools.

    Talk to sales

    Built for

    • Ops, RevOps, and HR at 50 to 500 person teams
    • Engineering teams onboarding new hires faster

    What you get

    • Answers grounded in your real company data
    • Reports and Excel exports from connected sources
    • Scheduled automations for recurring work
    • Approval-gated actions across business tools
    • Bring your own model across leading providers
    • SSO, RBAC, audit logs, and permission controls
    Security & compliance

    Built for teams that need trust before adoption.

    We are DPIIT recognized and VAPT certified, with ISO 27001 and SOC 2 compliance milestones underway.

    ISO27001In Progress
    SOC 2In Progress

    Hear from our customers

    Trusted where judgment matters.

    What I value most is the judgment. Linkence knows when to reply, when to hold back, and when to escalate back to human. It treats sensitive customer conversations the way a senior teammate would. That is a hard thing to trust a product with, and they earned it.

    Nirav Solanki

    Founder, Ekayan

    Customer Support AI

    Tell Linkence what you need. It coordinates the work.

    A single instruction becomes coordinated execution across your stack, with enterprise guardrails built in.

    Every answer can become an output.

    Answer

    Fast cited response from connected tools.

    Report

    Structured document with sections and sources.

    Spreadsheet

    Clean workbook ready for analysis.

    Email

    Prepared summary sent only after approval.

    Independently benchmarked

    The world's most accurate retrieval engine.

    On the public Open RAG Bench dataset, Linkence surfaced the right context 96.6% of the time, well ahead of reranker and vanilla RAG pipelines.

    View the full benchmark on GitHub
    0.0%

    Direct retrieval accuracy

    +15.6 ptshigher than the next best pipeline
    96.6%
    81%
    78%
    Linkence
    Reranker RAG
    Vanilla RAG
    Self-improving

    And it keeps getting sharper. Accuracy climbs over time as your team corrects, approves, and adds sources, with no retraining required.

    DeepQuery benchmark, Open RAG Bench dataset

    Put recurring work on autopilot.

    Save any prompt as an automation. Linkence runs it on your schedule and delivers the finished output for review.

    Automation
    Scheduled

    Create the weekly customer escalation report and email the summary to the support lead.

    Runs

    Every Monday, 9:00 AM

    Next run

    Mon, 9:00 AM

    • Recurring outputs

      Reports, summaries, and follow-ups generated on the cadence you set.

    • Approval before send

      External actions still wait for human approval and stay audit logged.

    • Full control

      Pause, edit, or rerun any automation from one place, anytime.

    Linkence for Customer Support

    Instant replies across Email and WhatsApp.

    Auto escalated when human support is needed.

    Customer support
    Auto-replied

    WhatsApp Business

    live

    Hi, my last order has not arrived and the tracking link is not updating. Can someone check?

    Priya · 09:14

    Hi Priya, your order #4821 left our Mumbai today and is currently with courier. Updated ETA is tomorrow at 6 pm.

    AI-drafted

    Inbox triage

    3 just handled

    • Reset 2FA on my account

      aarav@globex.in

      Auto-replied

    • Invoice mismatch, March

      meera@northstar.co

      Escalated

    • How do I export logs?

      rahul@finchworks.com

      Auto-replied

    Sorted, drafted, and routed in seconds. Agents jump in only when the case calls for them.

    Email · WhatsAppSensitive cases routed to humans

    Auto-classify every inbound

    Every email and message lands tagged as reply needed, FYI, follow-up, escalation, or handled.

    Grounded drafts from your documents

    Replies are generated from policies, past tickets, docs, and account context, never made up.

    Email and WhatsApp, one brain

    Same answer voice and same context across both channels, with no separate workflow to maintain.

    Sensitive threads route to humans

    Billing, refunds, legal, and angry customers skip the autopilot by design and reach an agent.

    Intelligent labels

    We sort your emails by action

    Linkence reads every incoming email and tags it instantly as reply needed, FYI, or handled. You see what matters. Nothing else clutters your view.

    Gmail inbox organized with action labels like To respond, FYI, and Call summary
    Draft email in Gmail generated with context from ongoing implementation updates
    Based on 3 sources:
    JIRA-204
    Status: In QA
    Pragati Retail
    Go live: Mar 15
    #kilo 5.1 release-impl
    Handed off to QA
    Drafted and replied

    We draft ready-to-send emails

    No generic AI filler. Linkence pulls from your tickets, threads, deals, and meeting notes to write replies that are factually right every time.

    Linkence knows your business.
    Nobody else does.

    Your data never leaves your control. We never train on it. You can delete everything, anytime.

    Audit logs and monitoring

    Track every query and action with live, searchable logs for accountability and incident review.

    Your data never trains AI

    Your data is never used to train models. Provider-side data retention is disabled wherever the provider supports it, and you can bring your own model keys for full control.

    Bank level encryption

    Your data is encrypted in transit with TLS and at rest, and credentials are protected with AES-256 application-layer encryption, the same standard banks rely on.

    You're always in control

    Linkence drafts and recommends actions, but nothing is sent without your approval. Disconnect anytime to trigger immediate deletion of your data.

    AI guardrails and human in the loop approval

    Define policy guardrails for AI behavior and require explicit human approval before sensitive actions can run.

    Granular permission controls

    Choose exactly which emails, calendars, and connected tools can be accessed. Revoke permissions instantly from your admin dashboard.

    Pricing

    Credit based pricing that scales with your team. Start with generous included usage, then pay as you go only for what you run.

    Team plan

    $20per user / month

    Everything a growing team needs to put AI to work across its tools.

    Get started

    Features

    What's included

    • 450 AI execution credits / user / month
    • 5,000 document indexing credits / user / month
    • Pay-as-you-go at $0.08 per credit
    • 30+ built-in connectors
    • AI chat, deep research & reports
    • Automation runs
    • 30-day audit log retention

    Business plan

    Popular
    $35per user / month

    Advanced AI, your own models, and custom build tools for scale.

    Get started

    Features

    Everything in Team, plus

    • 900 AI execution credits / user / month
    • 15,000 document indexing credits / user / month
    • Pay-as-you-go at $0.06 per credit
    • Build unlimited custom connectors
    • AI agent deployment
    • Bring your own model (BYOM)
    • Database connectors
    • UI customization
    • SAML SSO & SCIM provisioning
    • Dedicated onboarding & 24/7 support
    • 90-day audit log retention

    How credits work

    ActionCredits
    AI chat1 credit
    Deep research3 credits
    Report creation3 credits
    Sheet creation3 credits
    Automation run2 credits
    AI agent run2 credits

    Query-time embeddings are always free only document indexing consumes indexing credits. AI execution credits cover chat, research, reports, sheets, automation runs, and agent runs

    FAQ

    The honest answers we get asked on every first call.

    Still have questions?

    Talk to founders

    Try Linkence free for 7 days on your real data

    Pick one product. Connect your inbox, your docs, and your tools in minutes.
    No credit card to start.

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