How does Linkence protect sensitive enterprise data?

Security is built into every layer. Linkence uses end-to-end encryption at rest and in transit. Role-based access controls ensure users only see documents they are authorized to access. Enterprise customers can deploy in their own VPC or on-premise infrastructure.

What AI models can we use with Linkence?

Linkence supports 15+ LLM providers including OpenAI, Anthropic Claude, Google Gemini, Mistral, Cohere, and more. You can also connect to Azure OpenAI, AWS Bedrock, or self-hosted solutions like Ollama. Bring your own API keys and switch models anytime with no vendor lock-in.

Which tools does Linkence integrate with?

50+ popular tools including Gmail, Slack, Notion, Jira, Confluence, Google Drive, Salesforce, HubSpot, Zendesk, GitHub, and more. Custom API connectors are also supported for internal systems.

How long does Linkence implementation take?

Most teams are up and running in under a week. Initial connector setup takes minutes, access control configuration can be done in hours, and rollout to teams happens in days. Enterprise deployments with custom requirements typically take 2-4 weeks.

What authentication methods does Linkence support?

Linkence supports enterprise-grade authentication methods including email/password, passwordless OTP, Google OAuth, Microsoft OAuth, Azure Active Directory, and generic OAuth/OIDC for providers like Okta and Auth0. Just-in-time provisioning auto-creates accounts on first login.

Can Linkence be deployed on-premise or in a VPC?

Yes. Enterprise customers can choose VPC deployment in their cloud account or fully on-premise installation. Linkence supports AWS, GCP, and Azure with flexible deployment models to meet security and compliance requirements.

Will issues be created without humans?

You can require approval before create or update Actions execute.

Linkence for Jira, ticket automation and AI issue search

Create Jira issues with AI, safely

Actions can prepare new or updated Jira work from a chat, an email thread, or a Slack discussion. Sensitive fields can wait for a human approval before the write happens.

Example questions users can ask

“Create a Jira bug from this Gmail thread and link the customer.”
“Which epics are blocking the release candidate?”
“Summarise sprint risks from open Jira work and Slack incidents.”

Best for

Customer support, operations, sales, marketing, HR, engineering, founders, and department heads who want a single place to search, summarise, draft, or act on company knowledge, without opening every tool by hand.

Who uses this

Engineering managers, platform and SRE teams, security engineers, tech leads, and developers who need ticket, pull request, wiki, repository, and incident context in one cited search surface.

Common workflows

Ticket intake

Turn escalations into structured Jira work.

Sprint review assistant

Summarise burndown narratives with sources.

Customer-aligned backlog

Trace tickets back to email and chat promises.

Frequently asked questions

Will issues be created without humans?: You can require approval before create or update Actions execute.

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