Pick a department and one recurring job. Linkence hires a dedicated coworker with the sources, tools, guardrails, and named owner that job needs.
Each page shows the jobs that team can hand over first, the systems involved, what the coworker produces, and where a person still decides.
Competitor watch, campaign reporting, customer-signal synthesis, and launch readiness.
Start with: Competitor Intelligence CoworkerOpen roleLead qualification, pipeline risk, meeting follow-through, and closed-won handoffs.
Start with: Inbound Lead CoworkerOpen roleQueue triage, grounded replies, escalation coordination, and recurring-issue detection.
Start with: Support Triage CoworkerOpen roleException handling, vendor follow-through, SLA tracking, and the weekly operating brief.
Start with: Exception Desk CoworkerOpen roleInvoice intake, close coordination, spend anomalies, and vendor-renewal tracking.
Start with: Invoice Intake CoworkerOpen roleRecruiting coordination, employee requests, onboarding readiness, and offboarding checks.
Start with: Onboarding CoordinatorOpen roleCustomer-feedback synthesis, release readiness, product investigations, and changelogs.
Start with: Voice-of-Customer CoworkerOpen roleIncident coordination, bug routing, pull-request follow-through, and sprint evidence.
Start with: Incident CoordinatorOpen role| Team | First job to hand over | Result to inspect |
|---|---|---|
| Marketing | Watch competitors and customer signals | A sourced weekly market brief and a ready battle-card update |
| Sales | Qualify and route inbound leads | A complete CRM record, owner, reason, and drafted first response |
| Support | Triage each new ticket | Priority, category, cited draft, and correct escalation owner |
| Operations | Watch operational exceptions | A live exception brief with owner, deadline, evidence, and next action |
| Finance | Process invoice intake | Extracted fields, policy check, duplicate check, and prepared entry |
| People | Coordinate new-hire readiness | Documents, access, equipment, training, owners, and missing items |
| Product | Synthesize feature demand | Deduplicated themes with account, revenue, frequency, and source links |
| Engineering | Coordinate an incident | Timeline, likely change, runbook, owner, ticket, and customer-safe update |
State what starts the job, what finished work looks like, which metric matters, and who owns exceptions.
Scope the mailboxes, files, channels, tickets, repositories, CRM objects, databases, and APIs needed for that responsibility.
Define approval rules, prohibited actions, spend limits, confidence thresholds, and the named person who receives escalations.
Every run leaves evidence, actions, decisions, and feedback on one timeline. Approved improvements make the next run better.
A role page shows the set of coworkers one department can hire. A use-case page explains one exact responsibility or system workflow in detail. For example, Support is a role; shared-inbox triage and customer-escalation summaries are individual use cases.
No. Start with one recurring job that has a clear owner, enough volume, and an observable result. Prove it on representative data, then add another responsibility only after the first one is reliable.
Yes, when the responsibility crosses teams. A customer escalation can gather evidence from Support, Engineering, Sales, and Product, while still escalating to one named human owner and respecting each source's permissions.
Routine work can run automatically inside the policy you configure. Consequential actions such as payments, offer changes, refunds, production deployments, external commitments, and policy exceptions pause at the required approval boundary.
Choose the department where one recurring job already creates visible delay, backlog, rework, or missed follow-through. Bring that job, its systems, and the owner to the working session. Do not begin with a company-wide automation mandate.
We will write the responsibility, connect representative sources, set the control boundary, and run the coworker once so you can inspect the completed work.