Linkence for Outlook, mail search, calendar context and reply automation

Outlook AI search across folders and meetings

Linkence connects Outlook folders and calendar data through Microsoft Graph, so users can ask questions across mail threads and meeting context instead of switching between separate views.

Outlook mail sync focuses on the folders you include and supported attachments. Calendar sync adds event titles, descriptions, organisers, attendees, times, and any available conference or attachment context.

What Linkence can search in Outlook

What is indexed depends on the mail folders, messages, and calendar events your admin includes through Microsoft Graph. This is the read layer for AI Chat, thread text, metadata, supported attachment content, plus meeting fields that help you prepare for calls.

• Selected mail folders and message bodies
• Message metadata, participants, and subject lines
• Supported attachment text when extracted
• Calendar events, titles, descriptions, times, and attendees for meeting-aware answers

What Linkence can do with Outlook

Search and automation are different jobs. With Outlook connected, Linkence powers read-first answers in AI Chat, and, when you turn on email automation or Actions, classifies new mail, prepares grounded drafts, applies escalation rules, and keeps sensitive sends approval-gated.

• Email automation that subscribes to new Outlook mail for classification and draft preparation
• Actions that prepare or route Microsoft 365 follow-ups when permissions are active
• Policy-aware reply workflows consistent with what you use for Gmail when both are connected

Common Outlook scenarios

• Shared Microsoft 365 inbox triage
• Customer email summarisation
• Outlook Calendar meeting preparation
• Follow-up drafting after customer calls
• Outlook + SharePoint policy answers
• Outlook + Teams escalation summaries
• Vendor, finance, and procurement email classification